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Welcome to our FAQ page! Here, we've gathered answers to common queries, ensuring you have all the information you need. Whether it's about our services, procedures, or more, find clarity to help you navigate smoothly. Can't find your answer? Submit a question at the bottom of this page, and we'll contact you shortly.

Can Therapy Be Covered by OHIP?

No, Psychotherapy and Social Work services are not eligible for OHIP coverage. Our services are covered by most insurance providers, as well as NHIB. Therapy services are also an eligible medical expense that can be claimed through your personal income tax with the CRA. Read more on our services and fees page.

How Do I Choose The Right Therapist For Me?

Finding the right therapist is the most important component to the success of therapy. First yourself what you want to get out of therapy. This is what our care coordinator will ask you in order to begin the matching process. Once therapy begins as yourself, "Do I feel safe" and "Do I feel heard". Read more about each therapist on our team page.

What Is The Difference Between Psychotherapy and Social Work?

In a private practice setting, like our clinic, there is no difference in services provided by a social worker or psychotherapist. The main difference is the education path taken and the regulatory body. To learn more visit each therapist's page to see their education and credentials.

What Causes Mental Illness?

There is no one trigger or cause for mental illness that applies to everyone. Mental illness can be a combination of genetic and environmental factors that influences your biology and your emotional process. Some common triggers may include: a traumatic event, abuse, side effects of medication, life changes, genetics, or the COVID-19 pandemic.

What If I Don't Like My Therapist?

We are committed to ensuring you find the best therapist for your care. Our care coordinator carefully listens to your concerns during your intake call to match you with the therapist best suited for your needs. If after 2-3 sessions you are not feeling comfortable, we will happily match you with another therapist.

Why Is Therapy So Expensive?

Therapy is an investment of both time and money. Our therapists charge a rate that is comparable to other professionals and their respective level of education achieved.

Check out our blog post to learn more.

Will My Therapist Diagnose Me?

No, Psychotherapists and Social Workers are not able to provide a diagnosis or prescript medication. Instead your therapist will focus on understanding your symptoms, managing your symptoms and trying to discover and heal the cause of your discomfort.

Will My Therapist Judge Me?

Sometimes curiosity and compassion can feel like judgement and shame. Your therapist will strive to meet you where you are at and create an emotionally validating environment free of intentional judgement or bias.

How Long Will Therapy Last?

Therapy will last as long as you want and need it to. Your therapist will help you to determine the correct frequency of your sessions as well as the length of time you are in therapy. For some people 2-3 sessions may be enough, for others it may take 2-3 years. Your desired goals and life experiences will dictate the need/ frequency.

Are We Missing Something?

 If you'd like to learn more about anything you've read above, or if you have any additional questions please send us a message we're ready to support you.

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