AI Therapy vs. Seeing a Real Therapist
- Talisa Haskins
- Aug 22
- 3 min read
What’s the Difference—and Where Can They Work Together?
Written by Talisa Haskins and Chat GPT!
AI is popping up everywhere these days. It’s integrated into so much of what we do online, and it’s becoming a hot topic in the world of therapy, too!
While I think AI can be a great tool to assist us in many areas of life, the question that keeps coming up is:
“Will it replace therapy?”
As you can imagine, I have some thoughts. But I also decided to ask ChatGPT for its input!
Here’s what it said:
"In a world where technology is advancing faster than ever, the idea of using artificial intelligence (AI) for mental health support isn’t just science fiction—it’s here. Apps powered by AI are offering 24/7 conversations, emotional check-ins, and even therapeutic tools. But how does AI therapy actually compare to working with a real human therapist? And is it a matter of either/or—or can they work together?"
Intrigued, I asked Chat GPT what the pros and cons are for using AI as a therapy replacement.
Chat GPT said:
Pros of AI Therapy
24/7 Accessibility
Low Cost/ Free Options
No Waitlists or Scheduling Conflicts
Privacy and Anonymity
Cons of AI Therapy
Lack of Human Connection
Limited Scope
One- Size Fits Most
Ethical and Privacy Concerns
My Thoughts
Overall, I think ChatGPT raised some solid points.
Yes, AI chats are accessible and convenient—and often free. But it’s important to recognize where the limits are, especially when it comes to privacy and depth.
Let’s talk privacy: human-to-human therapy is governed by strict professional standards and laws around confidentiality. Your therapist is legally and ethically required to protect your personal information. With AI, things are different. Conversations could be recorded, analyzed, and used to improve algorithms. While this helps the tech evolve, it also raises questions around how your information is used and stored. Personally, I don’t think anything beats the confidentiality and care of a private therapy space.
My biggest concern with using AI as a replacement for therapy is the lack of personalization and nuance. When ChatGPT mentioned “scope,” it was referring to the limitations of AI’s ability to adapt to individual needs. A therapist can tailor sessions to your story, values, history, and goals. AI simply doesn’t have that depth. It can be helpful at a surface level, but it’s not equipped to meet the complexity of every person’s needs.
And then there’s the human connection piece. AI can’t offer the calm, empathetic presence of another person. It can’t truly understand or mirror your emotions. If you struggle with relationships or trust, turning to a machine instead of a person may actually reinforce disconnection, not help it.
As ChatGPT itself put it:
“Therapists can challenge your thinking gently, offer cultural context, and hold emotional complexity in ways AI simply can’t replicate.”
Chat AI and Human Therapy Work Together?
YES!- Absolutely.
I agree with ChatGPT on this one: AI can be a great supplement to traditional therapy.
Here are a few ways it can support your mental health journey:
Journaling prompts and reflection tools (like gratitude logs, mood or hormone tracking apps)
Reinforcing therapeutic skills, like reframing thoughts using CBT-based exercises
Reminders for self-care or healthy habits
Goal setting and accountability support
Helping manage life logistics—like daily planning or reducing decision fatigue
These tools can enhance the work you do in therapy and support your mental health in between sessions.
So, What’s the Verdict?
AI therapy isn’t a replacement for working with a real therapist—but it can be a helpful part of a larger mental health toolbox.
Think of it as a supportive companion, not a substitute. For day-to-day check-ins, reminders, and building new habits, AI can be genuinely useful. But when it comes to exploring your story, processing deep emotions, and finding meaning, nothing replaces the healing power of human connection.
At The Journey Counselling and Psychotherapy, we believe in meeting you where you’re at—whether that means recommending an app that helps you manage your mental load, or sitting beside you (virtually or in person) as you process life’s bigger questions. It doesn’t have to be one or the other. The real goal is finding support that works for you.
Ready to start your journey?
Explore our therapists and find your perfect match today!
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